FAQs

Frequently asked questions

What is red light therapy?

Red light therapy devices use selected wavelengths of visible red light and, in some products, near-infrared light. Exact specifications vary by device, so always refer to the technical information and user guide for the product you are using.

How often should I use a SOLAEVE device?

Recommended session frequency and duration will be stated for each device. Follow the product-specific instructions rather than applying one schedule across every device.

How do I choose the right device?

Choose based on the area you want to target and how you plan to use it. SOLAEVE will offer targeted face and neck options as well as larger-area red light devices.

When will product specifications be available?

Verified wavelengths, output information, session guidance and safety instructions will be published on each product page as products launch.

Where can I find delivery and returns information?

Delivery and returns information is available in the store policies linked in the footer. If you need further help, please contact our support team.